Error 5C League of Legends – Easy Fix [Solved]
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Error 5C League of Legends – Easy Fix [Solved]

BY Pingal 6 years AGO 3 MIN READ

Error 5C isn’t a new problem in League of Legends. Players have had Error 5C encounters since last year. This problem is also known as League of Legends Trouble Fetching Information Error. It’s a very common error and can be fixed very easily. Here’s everything you need to know about Error 5C League of Legends and how to fix it.

Update #3: Riot has issued an official statement regarding the issue –

Error 5C League of Legends Easy Fix

Update #2: Many of you have commented that the fixes aren’t working for you. There’s one more thing you can try. Try to uninstall League of Legends completely from your system. Shut down your computer, restart your internet, and then reinstall the game. This time, make a new account. If you’re able to login and play with the new account, logout and login with your main account. This should work. Please try this method and let me know in the comments section if this worked for you.

Also Read: League of Legends Ranked Down – Fix, Tricks, Guide [Solved]

Update: Since League of Legends new patches are coming, the game’s servers are getting too crowded. Let everything settle down and try playing during the night, the error should be fixed.

Easy Fix For Error 5C League of Legends (LOL Trouble Fetching Information Error)

Error 5C prevents you from starting normal and ranked games. It says – trouble fetching information for this player (Error: 5C). Affected players should quit and log back in if this persists.

The very common solution is a slow or buggy internet. If you’re facing internet issues, that might be the problem that’s triggering this Error.

  1. Try restarting your modem/router/internet connection
  2. Once you restart your internet connection, logout from your LoL account and re-login
  3. Start the game now and it should be fixed

Also Read: Samira League of Legends – Release Date, Abilities, and More

Multiple Accounts Error 5C

If you play with multiple accounts on your PC, here’s an easy fix.

  1. Logout from your current account
  2. Log in to your other account
  3. Logout and re-login to your current account
  4. The problem should be fixed

Error 5C League of Legends – Fix #2

There’s one more thing you can try –

  1. Logout of your account
  2. Uninstall League of Legends completely
  3. Disconnect your internet
  4. Shut down your PC and restart
  5. Download League of Legends and perform a fresh installation
  6. This time, make a new account
  7. With your new account, try to login and play a match
  8. If you’re able to play matches with the new account, logout of the new account
  9. Login with your main account

Hopefully, this should fix the issue.

Alternate Fix for Error 5C League of Legends

If both the fixes don’t work, try to use the League of Legends repair tool by clicking here.

If the problem persists, comment down below and we’ll try our best to fix it for you.

For more League of Legends content, stay with us, here at Spiel Times.

Make sure you subscribe to our push-notifications and never miss an update from the world of video games. Until next time, Stay Safe, Respect All Lives, and Happy Gaming!

37 Comments
  1. cypher

    I did all that and still I have the problem

    1. Pingal

      What kind of internet connection are you using?

      1. lol

        samee. i use DSL

  2. Aaron

    hello sir, how do you use the REPAIR TOOL. Ive installed and ran it already but now i dont know what to do. Please help

    1. julius

      i have been doing the same but nah i still cant play

  3. Aethan

    I did it all but still having a problem

  4. voltar

    I did all that and still I have the problem

  5. Hydro

    I did all that but still not working

  6. Riwl

    Tried it all. Still having the same issue. My ping is at a steady 28-29.

  7. Exus

    Wow so everyone started having this problem today omg

  8. julius

    hellow so yeah i did everything but i still says the same thing and it also kicks me out every time ime trying to queue up please send help

  9. dioboiafammigiocare

    I did all that but still not working

  10. HADY SOLIMAN

    gg rito
    same here same problem did everything not fixed

  11. Mr.Bayar

    me too. i tried them. it happened only today . i don’t understand whats going on

  12. ITFnir

    i have tried all of the above, the issue was not resolved, i repatched the game and it was still not solved, i also tried using a vpn, no progress, i also tried logging into the same account on a different device on the same network, it worked normally after that, so i have confirmed that the problem lies in the device.

    1. ITFnir

      however it still does not work on my main device (just to clear things up)

  13. joinis

    i got this problem yesterday and i did it all and it does not work

  14. m7xvi

    I did all that but still not working

  15. giness

    I did all that but still not working too

  16. Rj

    same I did it all and still not working. I can’t play. When I’m queuing and I got a match when I accept it the timer on the top right freezes and it says I declined too many games and I will get punished
    .pls help

  17. 2 twice

    same i have tried everything its not working. i have 3 acc and i have the same problem on all

  18. Blackspell

    Still not working

  19. Jee

    Ggwp rito

  20. Kidweedy

    Same thing for me …

  21. Paul

    Im having same problem come out of a ranked game and all went bad..

  22. yellowpage

    same

  23. savetoot

    i still have the problem pls fix it because i am addicted to the game

  24. Paul

    Iv tried everything tried on a different device logging in also and still nothing.. repair tool router restart log on and off 2 diff accounts.. !!

  25. lili

    Can someone help i tried all of this but it is not helping.

      1. Blackspell

        Was ist das den fürn Aufwand, nur um League normal zu zocken?

  26. Lorenzo Hanhart Hanhart

    (Patch 10.15)
    The client gave me this error, so I restarted the client. I noticed that it removed all my eternals so I panicked.
    I restarted the game again and it says I can’t access anymore. I disinstalled the game and it kinda fixed it, but I still don’t have my eternals anymore.

  27. sac

    dont worry about it ,riot have a problem they say ,”wew fix it :)) ,

  28. o da kimdir?

    bendede aynısı oluyo giremiyom hepsini denedim.

  29. ssuuurely?

    “Easy Fix”, however riot just released a statement saying that the game is bugging and they’re trying to fix it now. I think you should change your title haha

  30. havidente

    i tried all of this every day for 4 days now and nothing works..
    wtf is that

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Pingal

A gaming aficionado and an avid Dota 2 player, Pingal is the owner of Spiel Times and the main coordinator of the News section.

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